Patient Information
Appointments
Broken Appointment Policy
Fee Structure
Giving us 24-hour notice usually allows us to fill in the appointment — and there will be no broken appointment fee. We work with each patient to schedule times that are best for you. Patients who habitually reschedule for inadequate reason will be referred to an office which does not work by appointment or which can accommodate an unpredictable schedule.
Our Financial Policy
Our fees are determined by the materials we use and the quality care your receive. To help you calculate your costs and maximize your insurance, we will assist you with your benefit eligibility before your treatment. We are sensitive to your financial circumstances and will do everything possible to help you achieve good oral health. Regardless of your insurance coverage, you are responsible for payment.
Payment Options
We accept the following forms of payment: Cash, Check, Visa, Mastercard, American Express, and Discover. We offer a 5% discount for all treatment over $2000 paid in cash or check. This discount is reserved for cash patients without insurance benefits.
Payment for services is due at the time services are rendered unless prior arrangements have been made. Checks that are returned to our office from your financial institution are subject to a $25 returned check fee. This fee covers the processing fees that are charged to our office.
Insurance
Non-Insurance
CareCredit
CareCredit is a patient payment program offering a full range of Deferred Interest and Extended Payment Plans for treatment. This revolving charge account is easy to use, takes just minutes to apply, and is ideal for all treatment costs not covered by insurance. Ask our receptionist for an application, or apply via phone or online at:
Surgical Reservation Policy
Due to the extensive amount of time our staff and dentists devote to preparing and reserving uninterrupted time for surgery reservations, $200 per hour will be collected should the appointment be changed without 1 business weeks’ notice. This fee will be charged to the credit card on file.
Rescheduling/Change In Schedule Policy
Our practice is dedicated to quality care and exceptional service. Our doctors and team spend extensive amounts of time preparing for your visit. Broken and missed appointments create scheduling problems for our team as well as other patients. If you find that you must charge your appointment, we require a minimum of 48 hours notice so that we may make every effort to accommodate other patients. If proper notice is not received, a fee of $50 will be charged for every hour of allotted time cancelled to your credit card on file.
HOURS
Monday - Thursday
8:00 AM – 5:00 PM
Friday
8:00 AM - 12:00 PM